With both water and power customers to serve, the City of Dothan, Ala. needed an advanced metering infrastructure (AMI) solution that could work as well with 35,000 water meters located in pits as it did with 31,000 electric meters wired to homes. Dothan Utilities evaluated several types of AMI solutions and chose Aclara for its redundancy, cost-effectiveness, and ability to integrate with its outage management solution.

“By using AMI data from the Aclara AMI communication network and software in Milsoft, we can confirm that we have an area restored during an extensive outage before we leave and move resources to the next trouble location. It makes a big difference in a big storm.”

- Chris Phillips, Electric Operations Superintendent, City of Dothan